All about being a Real Lettings tenant
We are part of the leading homelessness charity St Mungo’s.
We were formed in 2005 to help secure quality accommodation in the private sector for homeless and vulnerably housed people and their families. Since that time, all our tenants have been given assured shorthold tenancies, which are reviewed annually.
As part of our service to you, we offer detailed tenancy management coaching to help you flourish once housed in our properties. We also provide regular tenant drop-in appointments, an advice line (staffed from 9am to 5pm) and a text alert service to help you resolve tenancy or rent concerns quickly and easily. We can also arrange for you to receive tenancy guidance and coaching during planned home visits along with practical advice on preparing for a future move-on.
It is our aim that all of our tenants successfully manage their tenancy and move into independent accommodation in a positive and planned way. In return, we ask that our tenants take responsibility for adhering to their tenancy agreement, paying rent on time, looking after their home and reporting repairs.
Read our tenant stories here.